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1.Making blame the first response to a problem
A failure review needs to explain how the work went wrong and what will change. Starting with a convenient culprit can leave the same weak checks, unclear instructions or unmanageable workload in place. Ownership matters, including the leader's own part in creating or supervising those conditions.
Learning and accountability belong together. An honest mistake, a lack of competence or support, negligence, deliberate concealment and other misconduct need careful, fact-based consideration. Address conduct through the appropriate fair process; a learning discussion is not a substitute for it. Equally, an individual action should not end the examination of the system around that person.
Try this: For a recent failure, separate the known facts, contributing conditions, individual responsibilities and corrective actions. Name the changes you own as a leader, then assign who will verify that the changes work.
2.Teaching people to bring good news instead of useful news
Watch what happens when someone brings an uncomfortable fact. If the first response is ridicule, irritation or a demand to make the dashboard green, the next warning may arrive later and less clearly. Welcome early information while still asking for evidence, consequences and a response.
Drawing on the estimating story, AJ Waters advises people to explain what happened and bring options for moving forward. The useful leadership habit is to make that conversation possible before the team has a complete solution or a polished explanation.
Try this: Open the next review with: What are we worried about, and what have we not yet been able to verify? Record the concern, decide who will investigate it and tell the person who raised it what happened next.
3.Arriving with the answer before understanding the project
Experience gives a leader useful questions. It does not guarantee that a method from another project fits this delivery model, workforce or phase. A rapid reorganisation can remove a workaround without solving the constraint that made it necessary.
Try this: Before changing a recurring process, ask the people doing it to show you the last real example: what happened, where it stopped and why they handled it that way. Check the contractual and technical constraints, then explain what you will keep, change or investigate. Act on urgent risks while that learning continues.
4.Giving responsibility without a usable route to a decision
A name on an organisation chart does not tell the team who can accept a design change, commit money, resolve an interface or stop unsuitable work. When authority is unclear, people either wait or make commitments that another organisation later rejects.
Try this: Walk one live decision through the team. Identify who prepares the recommendation, who is consulted, who decides within what limits, who acts and when an unresolved issue escalates. Test the arrangement with the owner, designer and delivery team rather than assuming the job titles agree.
5.Making the project depend on your constant intervention
Checking every minor choice can leave skilled people waiting for permission and leave you without time for the decisions that need your attention. Delegation still needs an agreed outcome, competent people, clear limits and a way to surface exceptions.
Try this: Choose a routine decision you currently approve. Agree the outcome, authority, boundaries and escalation triggers with the person taking it on. Review a small sample of completed decisions together. Keep specialist, safety-critical and contractual approvals with the people authorised to make them.
6.Treating a quick, quiet meeting as proof of alignment
A decision can look unanimous because nobody had a safe or practical opportunity to challenge it. The work needs the reasoning behind different views, including the people who must implement the decision and those who will inherit its consequences.
Try this: Before endorsing an option, collect concerns individually, invite the affected disciplines to explain their assumptions and ask what evidence would change the recommendation. Summarise unresolved disagreement in the decision record, with an owner for any further work. Avoid manufacturing conflict merely to make the meeting look rigorous.
7.Expecting a culture statement to do the work of leadership
A team learns its working rules through repeated behaviour: who gets heard, whether commitments are kept, how problems cross organisational boundaries and what happens after someone asks for help. A launch workshop cannot carry those responsibilities for the life of the project.
Try this: Agree a few observable team practices, such as raising interface problems early, keeping action commitments and checking understanding across disciplines. Demonstrate them in reviews and handovers, then ask the team where leaders are failing to follow their own rules.
8.Committing the work before securing the capability to deliver it
A resource total can conceal a missing discipline, an unavailable decision-maker or a specialist arriving after the work needs them. Repeatedly stretching the same reliable people is a weak substitute for resolving the gap.
Try this: For the next phase or major milestone, map the work to capabilities, availability and lead times. Identify the critical gaps, agree whether to sequence, recruit, develop or obtain support, and make unresolved capacity assumptions visible before accepting the commitment.
9.Offering people a task with no credible path to grow
A long project can hold someone in the same narrow assignment while their responsibilities expand or their ambitions change. Development needs an honest conversation about the work, the support available and the opportunities that actually exist.
Discuss development alongside pay, location, stability and personal circumstances. Be clear about which opportunities the project can actually provide.
Try this: Ask a team member what they want to learn next and what support would help. Agree a realistic assignment, mentoring or training opportunity and a review date. Plan for handovers and deputies so development does not create a hidden gap elsewhere.
10.Collecting lessons without changing the next piece of work
A well-written lesson has limited value if the next team repeats the same assumption or cannot find the earlier decision. Close the loop by changing a plan, check, responsibility or working method, then examining whether that change addressed the problem.
Use the earlier register as a prompt for investigation. Reassess each lesson against this project's conditions; an old mitigation or probability is not automatically suitable for the next job.
Try this: Take one lesson from a recent event. Identify the next activity it should affect, change the relevant plan or control, assign an owner and check its use. Keep enough context that a different team can understand the lesson after the original people leave.
This top 10's Bookshelf
Explore the sources behind this article and related reading from our Bookshelf.
Psychological Safety and Learning Behavior in Work Teams
Amy Edmondson · Administrative Science Quarterly · Referenced by PodBOK
Why it's on the shelfEdmondson's study of 51 manufacturing work teams found that psychological safety was associated with learning behaviour. Her framework focuses on whether people feel able to take interpersonal risks, including admitting mistakes and asking for help.
Referenced in this top 10 Teaching people to bring good news instead of useful news.
What is project team management and leadership?
Association for Project Management · Referenced by PodBOK
Why it's on the shelfAPM connects effective teamwork with understanding individual capabilities, expectations and team relationships. It describes leadership that adapts to the people and the work, and highlights vision, direction, feedback and support. This provides a basis for considering culture alongside technical capability when forming a project team.
Referenced in this top 10 Expecting a culture statement to do the work of leadership.
Learning organisations
UK Health and Safety Executive · Referenced by PodBOK
Why it's on the shelfHSE distinguishes recording lessons from embedding them in working practices. Its safety guidance identifies scapegoating, ignored bad news, weak organisational memory and unresolved questions of accountability and discipline as barriers to learning. The practical lesson is to investigate contributing conditions and follow through on corrective changes.
Referenced in this top 10 Collecting lessons without changing the next piece of work.
Keep exploring
Bibliography
Explore the conversations, publications and reading behind this top 10.
Podcast conversations
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Conversation with AJ Waters
Passages and links
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Blame, ownership and what happens next
Orion Matthews (host) · Host insight
After AJ Waters describes owning an estimating error, host Orion Matthews calls blame "like a cancer inside these organizations" and stresses bringing bad news forward. Waters agrees, having explained his responsibility to check the work. This is the host's observation in that conversation, not evidence that every project failure or employment outcome follows the same pattern.
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Own the part of the work you were responsible for
AJ Waters
Waters describes a concrete estimate that missed an entire floor after a drawing had represented two floors together. As lead estimator, he accepts responsibility for checking the work. He recommends explaining a mistake promptly, saying what was learned and bringing options for moving forward, rather than covering it up or transferring fault.
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Conversation with Akin Oni
Passages and links
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Understand the team before changing how it works
Akin Oni
Oni advises a leader joining a new project to listen, learn and then lead. He contrasts that with arriving ready to direct the team before understanding its situation, and only listening after encountering problems. His advice is about learning the context, not suspending decisions that already need to be made.
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Match the people, numbers and timing to the work
Akin Oni
Oni describes looking for the right people for the particular project, in the right number and at the right time. His emphasis is on the combination needed for delivery, rather than assuming that impressive individual resumes or a headcount total will establish a capable team.
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Conversation with Ellie Moradinezhad
Passages and links
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Make the team's decision rights explicit
Ellie Moradinezhad
Moradinezhad describes defining who is consulted, informed, deciding and acting, with authority and escalation matched to the project. Her collaborative-delivery examples show why a team still needs clear boundaries between the owner, designers and construction participants.
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Conversation with James Wiseman
Passages and links
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Lead the team as a coach
James Wiseman
Wiseman describes a project manager or director helping a capable team move towards its goal. He follows this with practical advice about agreeing communication preferences, making milestones clear and ensuring people have the plan and tools to execute. Giving people room to work still requires active project leadership.
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Conversation with Iwona Wilson
Passages and links
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Make room for concerns before closing a decision
Iwona Wilson
Wilson describes people censoring their own concerns when leaders rush the discussion or say a question has already been covered. In the wider conversation she advocates a structured process that helps a group explore different views and work through disagreement before deciding.
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Conversation with Ahmed AbdelSalam
Passages and links
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Make raising a problem the start of working on it together
Ahmed AbdelSalam
AbdelSalam puts responsibility for team culture on its leadership: people should help one another, flag problems and work on them together rather than point fingers. He also cautions that a short interview cannot reveal everything about how someone will work in the team.
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Give people a credible path beyond the immediate assignment
Ahmed AbdelSalam
Describing his doctoral research, AbdelSalam says career growth came ahead of financial reward in the responses he studied. He connects that discussion to progression and job security. This is his reported finding from a particular study; the underlying thesis has not been independently reviewed for this guide.
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Conversation with Matt Mitchell
Passages and links
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Make earlier experience usable on the next project
Matt Mitchell
Mitchell recommends reviewing lessons and earlier risk registers when preparing a new project's risk work. He argues for closing old risks while retaining their history, and describes a lessons review that examines faults without turning into a finger-pointing session. His closing takeaway connects that retained experience with future risks.
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Publications and further reading
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Psychological Safety and Learning Behavior in Work Teams
Amy Edmondson · Administrative Science Quarterly · Cited source
Publication details
1999 · Administrative Science Quarterly 44(2), pages 350-383 · DOI 10.2307/2666999
Author paper: abstract and team-learning definition, pages 350-351; study limitations, pages 378-379. Public copy also available through MIT.
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What is project team management and leadership?
Association for Project Management · Cited source
Publication details
Public topic overview drawing on APM Body of Knowledge, 8th edition
Definition; Teams and leaders; Four key skills for successful project leadership.
The source is APM's public topic overview, separate from the complete Body of Knowledge and teamwork guide.
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Learning organisations
UK Health and Safety Executive · Cited source
Publication details
Public human-factors guidance · page dated 20 November 2024
Learning organisations overview; active and passive learning; barriers to organisational learning.
This is general guidance from the UK's safety regulator on organisational learning.
From the knowledge library
“Everybody missed it, but I take full responsibility as the lead estimator.”
Original card context
AJ Waters · ~31:50 · ep 027 with AJ Waters
The lessons-learned loop
Original card context
From the conversation · “a lesson learned is a risk on a future project” (~1:01:40); “change is the mother of all risk” is the loop’s trigger condition (~1:02:30).
Source context
Ahmed AbdelSalam's reported development findings concern his study and do not establish a universal order of career priorities.
PodBOK · The Major Project Podcast
https://www.themajorprojectpodcast.com/podbok/leadership-mistakes · Updated 2026-11-01